Answers to Frequently Asked Questions
What are the system requirements for 1 Click Add 'n' Remove?
- Intel Pentium or compatible processor
- Microsoft Windows 98/ME/NT/2000/XP
- Microsoft Internet Explorer 5.0 or higher Netscape 4.71 or higher
- Pentium 100MHz, 32MB RAM, 5.33 MB HDD space
- Minimum: 486, 16mb Ram, Windows 95 and an Internet Browser (IE4 or later).
We strongly advise that you always install the latest updates for Internet Explorer and Windows from Microsoft web site.
What Operating Systems is 1 Click Add 'n' Remove compatible with?
Windows 98, Windows 2000, Windows NT, Windows ME, Windows XP.
Where can I download 1 Click Add 'n' Remove?
You can simply click 'HERE' and1 Click Add 'n' Remove will download.
How can I get more downloads?
You can simply click 'HERE' and you will be taken to After Purchase Services you must email and request for further downloads please make sure to provide your order number which starts with a ST. You can also email you request for more downloads simply click 'HERE'
How do I download 1 Click Add 'n' Remove?
You can download by either clicking 'HERE'or by doing a download by right clicking on the 'begin HTTP download' button and choosing 'Save Target As' in IE or 'Save Link As' in Netscape.
Where do I download the file?
You can download the file anywhere you like on your PC, just make sure that you remember the location where you saved it, and the name of the file.
If you choose Desktop, this will be easier for you to install the product once you have completed the download.
What will happen when I download?
Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.
What happens after I download?
After the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation.
What if the download stops before it is complete?
This site provides downloads that adheres to the HTTP 1.1 specification that allows for re-start able downloads. Therefore, if your download stops or is interrupted before it is complete, simply press the begin download button again and the download should resume where it left off.
If you need to get to the re-download page click 'HERE'
I have finished downloading. Where do I find 1 Click Add 'n' Remove?
The best way to know where your download saved is to pay close attention to the "Save As" window at the beginning of the download process. Once you have clicked the download button and selected the option to save the file, you will be given the "Save As" window, which shows you exactly where your download is being saved to on your computer.
- If you know the filename, you can do a search on your computer for it.
How do I install 1 Click Add 'n' Remove?
Once downloading is complete, you may see a "Download successful" dialog box. If you see this dialog box, click Install .C:\My Download Files\1clickaddnremove.exe.
Skip this step if installation has already started. Open the folder the new software was downloaded into, and double-click the file you downloaded.
For instance, 1 Click Add 'n' Remove, double-click the file named1clickaddnremove.exe.
- When1 Click Add 'n' Remove Setup screen appears, read the information and click Next.
Read the instructions on each screen. But in general you are asked to do some or all of the following: Read and agree to a license agreement. If you decline, installation will terminate.
- Choose a destination directory folder.
This is the location where the new software will be installed, normally C:\Program Files\1Clickaddnremove.exe or click the browse button and choose your folder for installation. When you see the prompt telling you that installation is complete, click Restart.
How do I uninstall 1 Click Add 'n' Remove?
Go to start > control panel > Add/Remove Programs > remove program and click on 1 Click Add 'n' Remove. and uninstall will begin. or Click Start >Programs>Secure PC Solutions>1 Click Add 'n' Remove> Un install 1 Click Add 'n' Remove.
I want to see the list of all installed programs on My Computer. Can I do that?
Yes. In order to see your installed programs, select the programs option on the right pane on the main screen.
How Can 1 Click Add 'n' Remove generate reports for all the programs that are installed in the system.
You can simply click on the file menu on the right pane on the main screen, click on the "Generate Report" menu item. 1 Click Add 'n' Remove generates report for you.
How can I install new program into my system?
Click on the Modify menu on the main screen, and select the Add entry option. It allows you to install new program into your system.
I have some partially uninstalled programs on my machine. Can I remove them?
Yes Surely! Click on the partially uninstallable option on the main screen.
It provides information about programs that are installed but cannot be completely removed.
However, program can be forcibly deleted by selecting the program to be deleted and then clicking the "Forced Delete" button.
How can I uninstall the existing programs?
Click on the Select menu, select the "Uninstall" option. By clicking the "Next" button, the process of uninstallation will continue.
To successfully uninstall, you must follow the instructions provided in the wizard.
How can hide/unhide programs from Start Menu?
You click on the "Start Hide" option within the "Select" menu which appears when you click on the Select button. Here in the Start Hide, you can hide the selected programs from the Start menu.
By double clicking on the program in the Start menu you can select the program to hide. When the program is selected it will appear as BOLD and the program will be hidden in the Start menu.
By double clicking again on the program in the Start menu, the program will once more appear BOLD and will be visible again.
Can I search the different installed programs?
Yes. You click on the "Search" menu on the right pane on the main screen.
Here in the Search section, the 1 Click Add 'n' Remove provides the facility to search different installed programs.
You can enter the name of a software to search in the Search text box on the left pane and click Search button. The search result will be displayed.
What does 1 Click Add 'n' Remove do?
1 Click Add 'n' Remove a useful tool, used to add or remove application softwares.
1 Click Add 'n' Remove is specially designed for all Windows operating systems (Windows XP/2000/NT/Me/98) that offers an easier and better way to add a new program and also remove programs you no longer want on your computer.
Why do I need 1 Click Add 'n' Remove?
1 Click Add 'n' Remove is a comprehensive utility software for windows applications for uninstalling and removing unwanted programs from your computer.
With a single click, you can easily get rid of all unnecessary applications, partially uninstalled software, and entries.
1 Click Add 'n' Remove is easy to use, it has intuitive interface and guides you step by step through the process of installing and uninstalling Windows programs.
1 Click Add 'n' Remove offers you tips and advice on the status of each program installed on your computer and whether or not it can be safely uninstalled.
1 Click Add 'n' Remove allows you to hide and display applications in the Start menu at any time. Big registry and large number of unnecessary files make the system slower and slower. 1 Click Add 'n' Remove helps you maintain a cleaner computer and a cleaner registry.
What payment methods do you accept?
We accept Visa, Master Card, Discover and Amex, American Express, and much more.
You can safely enter your entire credit card number via our secure-on-line-order process, which encrypts all submitted information.
When will my credit card be charged?
Your credit card will be charged as soon as you place the order.
How will the charge show up on my credit card?
The charge will appear on your credit card as: Secure PC Solutions.
What address should I enter in the billing information screen?
For credit card verification, you must enter the address exactly as it appears on your credit card statement.
Should I put spaces or dashes in the Credit Card number?
No. Your card number should be entered in as a continuous string of numbers with no spaces.
Why are you not accepting my credit card?
There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your banks end, may have encountered a machine error.
If you do have problems, you just click 'HERE' to email support 24 hours a day, 7 days a week. Please provide any error message numbers you may have received, as well as the order number from the shopping cart.
How can I order 1 Click Add 'n' Remove?
You can order simply by clicking HERE
I have never purchased over the internet. Is it safe?
Yes. It is perfectly safe and secure to purchase 1 Click Add 'n' Remove Online with our Secure-On-line-Order-Process you can simply safely and securely make your Secure-On-line-Order 'HERE' .
I have purchased 1 Click Add 'n' Remove and I would like to re-download.
To re-download software you have already purchased, you will need click 'HERE' or go to the website 'HERE' and download the 15 days trial version which will automatically register 1 Click Add 'n' Remove after installation providing you have not reinstalled windows.
Why do I need to accept cookies?
Cookies are placed on your browser for your convenience, and the Commerce System used is cookie dependent. When you place an order, information is written onto your hard drive. The next time you place an order; the system recognizes who you are and automatically enters your information into the form.
- Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
Are these cookies a security risk?
No. Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
How do I set up my browser to accept cookies?
If you're using Internet Explorer, go to the View menu and select Internet Options. Within the Internet Options window, select the advanced tab at the top right, scroll down until you see a selection titled "Cookies" and make sure the "Always accept cookies" box is checked.
- If you're using Netscape Navigator, go to the Options menu and select Network Preferences. Within the Network Preferences window, select the Protocols tab. There is a heading titled "Show an Alert Before" and a check box next to a selection titled "Accepting a Cookie". If this is not checked, you will automatically accept cookies without being warned by your browser.
Do you provide discount on bulk order for Business or Government dept's?
Yes we do please contact admin@securepcsolutions.com for volume orders.
When will I receive my activation code I have just ordered 1 Click Add 'n' Remove?
As soon as you place your order you will automatically receive an email with your order confirmation and your activation details, so please make sure you have provided us with the correct Email address if you dont click 'HERE' and enter you email address to retrieve you order history which will have your activation code on it.
How long will it take to get my activation code once I have completed the secure-on-line order process?
As soon as you place the secure-on-line order, you will be emailed at the email address you have provided when you placed the order with the order confirmation also activation code.
I have placed an order and I have not received my activation code?
Please click 'HERE' for after purchase services and enter your email address and retrieve your order history or there may well be errors in your order form for example wrong email address, name, and address. Please check and make sure that you have provided us with the correct information.
I have purchased 1 Click Add 'n' Remove how ever the activation code is wrong?
Please make sure that you have typed in the correct activation code. There is no reason why the activation code would be wrong.
If you have miss placed or lost the activation code then we will be happy to re-issue your activation code just click 'HERE' for after purchase services.
If this does not help then please download 1 Click Add 'n' Remove from 'HERE' or download from the 1 Click Add 'n' Removes main website 'HERE'and install 1 Click Add 'n' Remove .
Now that you have downloaded and installed the software, please double-click on the 1 Click Add 'n' Remove It shortcut icon which is on your desktop. (If you cannot see the icon on your desktop, then go to START and look in PROGRAM FILES for a folder called Secure PC Solutions -1 Click Add 'n' Remove. Open that folder and you'll see the "1 Click Add 'n' Remove" icon) please click it.
1 Click Add 'n' Remove It will load and display (enter key) or (buy now) or (try it), press (enter key) and a small box will appear asking for Serial name and Serial code. This is where you have to input the serial number name (the name you gave when placing the order) and serial number (a series of letters and numbers).
Please carefully type or copy & paste the User name & Serial Number EXACTLY as shown in the email you have received when your are placed the order. This will unlock the software and it is ready to use.
I have a computer and also a laptop, will I have to pay for another activation code?
A single user activation code does cover you for more then one installation. How ever you can only use one computer at a time with 1 Click Add 'n' Remove and no more then one at any one time.
I have just changed/ formatted/ replaced my hard drive. Will I have to repurchase the activation code?
No. If you have changed/ formatted/ replaced your hard drive or even bought a new computer you will not have to purchase another license for1 Click Add 'n' Remove unless your License has expired beyond the 365days of usage.
I have lost the activation code?
Please contact after purchase services 'HERE' and we will be happy to help.
Do you provide free technical support for 1 Click Add 'n' Remove?
We provide free technical support to all our customers and we will respond all technical support e-mails within 24 hours. Please note registered customers will always get priority.
You can simply contact support 'HERE' we will be more than happy to assist you.
I usually buy software that is provided in a CDROM. Do you provide a hard copy of 1 Click Addn Remove?
No. As of now, we do not provide 1 Click addandremove in a CD ROM, we will be in the near future.
I have forgot to use the Coupon can I use it now?
Once you have purchased 1 Click Add 'n' Remove without the coupon we can not take a coupon after a purchase has been made.
Do you provide support on phone?
No. As of now we do not provide support on phone.
I have ordered 1 Click Add 'n' Remove with CD. But I have not yet received it.
Please allow us atleast 3 weeks for your CD to be shipped. If you still donot receive it, contact support@securepcsolutions.com
Where can I find the License Agreement for1 Click Add 'n' Remove?
Please click 'HERE' to view the license agreement.
What is the return Policy for 1 Click addandremove.
You can view the return policy 'HERE' . We offer a try before you buy experience so you can make an informed decision.
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